Sn

Topic outline

Hours

Face to Face (F2F)

Independent Learning (NF2F)

Total Hours

L

T

P

O

T1

Introduction

·       The importance of communication in nursing

·       The importance of using communication tools in nursing

1

1

T2

AIDET communication tool

·       Introduction

·       Uses of AIDET

·       Application of AIDET in clinical situations

1

2

3

T3

ISBARD communication tool

·       Introduction

·       Use of ISBARD

·       Application of ISBARD in clinical situations

2

2

4

T4

REDE communication tool

·       Introduction

·       Use of REDE

·       Application of REDE in clinical situations

2

3

5

T5

PIE documentation

·       Importance of effective documentation

·       Good documentation practices

·       Application of PIE documentation

2

3

5

T6

Handover

·       Introduction

·       Types of handover

·       Characteristics of an effective handover

·       Application of written handover tool

2

2

4

T7

Bedside communication

·       Use of scripts

·       Use of script when entering a patient room

·       Use of script when leaving a patient room

1

2

3

T8

Telephone etiquette

·       Use of script

·       Data protection

1

2

3

Assessment

2

2

Total

12

16

2

30